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We value our customers and wish to express our
appreciation for your business. Our rental policies and practices
enhance our ability to offer quality accommodations and
hospitality services.
Disclaimer: The following information
outlines the rental policies and practices of Mara Lee Vacation
Rentals. Please read these policies and practices in order that
you are fully aware of the policies and practices when booking a
reservation and renting a property from Mara Lee Vacation Rentals.
By making a reservation, you are stating that you have fully read,
understand and agree to the rental polices and practices as
outlined by Mara Lee Vacation Rentals Policies.
Please note: When making a reservation,
the rental agreement is contracted between the reserving person
and Mara Lee Vacation Rentals. The agreement is not transferable
to another person, party, friend or family member. The person
making the reservation is the responsible party and acknowledges
all polices and procedures of Mara Lee Vacation Rentals and the
resort's rules and regulations governing the use of vacation
property, resort property and its amenities. The reserving person
will be responsible for ensuring that himself/herself, and all
guests, whether they are registered in the rental property or not,
adhere to the rules and regulations affecting the property,
building and resort community. Not adhering to the policies and
regulations can cause loss of rental monies, deposits, additional
charges and eviction. The reserving/responsible person must
check-in, stay in the property for the length of the rental
period, and check out with the on site resident manager.
Family Oriented Vacation Accommodations
Mara Lee Vacation Rentals provides family
oriented vacation accommodations and will not rent to vacationing
students or young adults under the age of 25. The responsible
person must present a valid driver's license at check-in. Please
note: Parents must be staying at the rental property at all
times with children, teenagers and young adults under the age of
25. During spring break season, we require one parent for every
two persons under the age of 25. Our rental properties are
monitored for violation of this policy and other policies.
Reservations made under false pretenses are null and void and all
rental payments and reservation/security deposit will be forfeited
and eviction will occur. No Exceptions.
Hospitality Code: No smoking, No pets, No
damage and No theft. Strict adherence to occupancy limits.
Smoking is NOT permitted in the condo or on
the balcony. No exceptions.
Smoking is NOT permitted in the vacation home
or around the home's premises, including the front porch, patio,
deck, yard or garage. No exceptions.
Pets are NOT allowed. No exceptions.
No Smoking and No Pets Policy assures guests who
are allergic to smoke and/or pets that Mara Lee Vacation Rentals
accommodations are comfortable for all vacationing guests.
Mara Lee Vacation Rentals manages privately
owned properties and enforces a strict NO SMOKING and NO PETS
policy.
Reservations made under false pretenses or
violation of policies will be subject to forfeiture of deposit,
rental fees and eviction.
Occupancy Limits
Florida State Licensing Regulations require
occupancy limits based upon square footage of the condo or home
and sleeping accommodations. Therefore, the number of guests must
not exceed the maximum guests allowed (including all children and
babies) as indicated on the Mara Lee Vacation Rentals web sites
and on your rental confirmation for the vacation property.
Vacation properties with Mara Lee Vacation Rentals will
accommodate 6-10 guests depending on the property. If the
occupancy limit is exceeded, then guests will be evicted and
rental payment and reservation/security deposit is forfeited. No
Exceptions.
Reservation/Security Deposit
A reservation/security deposit of $200-$250
(depending on unit) for condos, $350 for homes, or $500 for luxury
vacation rentals is due upon booking a reservation. This deposit
will be fully refunded by check within 14 days of departure
providing there is no smoking, no pets, no damage, no theft,
adherence to occupancy limits and all policies and conditions are
followed.
Rental Payment Policy
In addition to the rental rate, a $50
non-refundable processing fee and exit cleaning fee are added to
the rental invoice. The cleaning fee varies based on the type of
property. An additional $75-$85 condo cleaning fee, an $85 home
cleaning fee or a $115-$135 luxury home cleaning fee will be added
to the invoice. Florida tax is 11 % and it is added to the rental
rate and fees. Full rental payment is due 30 days prior to arrival
and may be paid by a personal check or bank cashier's check. There
will be a $25 charge on each return check for insufficient funds.
We do not accept credit cards.
Reservations made on short notice (less than 30
day prior to arrival) require payment by a bank cashier's check
for deposit and rental payment. No personal checks will be
accepted for short notice bookings. Credit cards are not accepted.
Spring break and summer season require weekly
rentals. Four night minimum stay required off season.
The rate information provided, though deemed
accurate, is not guaranteed. It is subject to errors, omissions,
change of price or withdrawal without notice. We reserve the right
to correct rates, fees and taxes that may have been misquoted due
to human or computer error.
Cancellation Policy
Please contact Mara Lee Vacation Rentals as
soon as possible in the event you must cancel or change properties
or dates.
A $100 cancellation fee, the $50
non-refundable processing fee and the 11% FL tax will be required
on all canceled reservations. The reservation/security deposit
(minus the cancellation fee, processing fee, and FL tax) is
refunded when proper notice has been given via phone or in writing
and it has been acknowledged by Mara Lee Vacation Rentals. Daily
and weekly reservations must be canceled at least 30 days prior
to arrival and monthly reservations must be canceled 90
days prior to arrival or the full amount of the
reservation/security deposit is forfeited. Please note: If the
reservation is not canceled within these time limits, then you
will incur not only the cancellation fee, non-refundable
processing fee and FL tax, but, will also forfeit the
reservation/security deposit.
No refund of rent for early departure.
Property Assignment
At the time of reservation and confirmation, a
vacation property will be assigned to you. However, Mara Lee
Vacation Rentals reserves the right to change property assignments
due to maintenance repairs or other issues that may occur.
Check-in/Check-out
Check-in time is 4:00 p.m.- 6:00 p.m.
On-site resident managers are happy to welcome you and show you to
your vacation accommodations. Your satisfaction is important to
us. Guests, who are planning to arrive after 6:00 PM CT, are
asked to contact Mara Lee Sieve to set up a specific arrival
appointment which has been established PRIOR to the arrival date.
Failure to make special arrangements for late check-in with Mara
Lee Sieve may result in unnecessary delay or next day check-in.
Guest's Property Inspection Check List:
Mara Lee Vacation Rentals makes every effort to see that your
rental property is in excellent condition when you stay with us.
At check-in, you will receive a Property Inspection Check List. We
ask that you promptly review your accommodations and please note
any appliance maintenance problems, damage or unsatisfactory
conditions. Please return it to management within 24 hours of
occupancy. If you do not return the completed form, we will
conclude that the rental property is in good order. After your
stay, the property will be inspected by management. Should there
be any damage, loss, repair work or extra cleaning required, then,
you will be responsible for these conditions and costs.
Guest's Responsibilities: During the
rental period, guests are responsible for the rental property, its
contents, their personal belongings and themselves. Guests must
close and lock doors, garage doors and windows when going out of
the rental property.
Check-out time is 10:00 am. Check-out
time is no later than 10:00 am. Guests, who are late
departing, will incur 1/2 current day rental, FL tax, and
additional charges for an extra crew member for housekeeping.
These charges will be deducted from the security deposit. An
additional housekeeping crew member will be required in order to
prepare the accommodations in a timely manner. Keys, garage door
openers, and gate fobs must be returned at check-out to the
on-site managers. If your key is lost, then re-keying charges will
occur. The property will be re-keyed by a professional service
company. Please note: Re-keying the locks to the vacation property
is expensive. The guest will be responsible for the re-keying and
replacement costs. No exceptions. If the garage door opener or
gate fob is not returned to Mara Lee Vacation Rentals upon
departure, the guest will incur replacement costs. Charges will be
deducted from the security deposit. If the charges exceed the
deposit, then additional payment is required by the guest.
Air Conditioning and Heating
Please do not leave the doors or windows open
while the A/C or Heater are operating. These are privately owned
properties and the owners cannot withstand unreasonable utilities
bills. Please be respectful and keep the air conditioning and heat
at a reasonable temperature setting. Please keep the doors and
windows closed when using the A/C and Heat.
Parking Regulations
RV's, boats, watercraft, or trailers are NOT
allowed. Please park your cars in the garage or in the
driveway at the vacation homes. If you are staying in a condo,
please park your car in the parking lot. The homeowner’s
association fine is $100 for parked cars on the street. The
penalty fine will be deducted from the security deposit for
violation of the community parking code. In addition, cars are
liable to be towed. The homeowner’s association strictly enforces
the parking regulations.
No Subletting
The rental agreement has been made between the
reserving/responsible person and Mara Lee Vacation Rentals. The
agreement is not transferable to another person/party/friends or
family. The person making the reservation is the responsible party
and acknowledges all policies and procedures of MLVR and Resort
Property rules and regulations governing the use of vacation
property, resort property and it amenities. The
reserving/responsible person must check-in, stay in the property
for the length of the rental period, and check-out with on site
resident managers.
Swimming Pool and Beach
During your stay, please familiarize yourself
with rules, policies and practices concerning the beach, swimming
pools and recreational facilities and resort amenities. Please
note: No tents, no canopies and no pets are allowed on the beach.
Safety
It is the guest's responsibility to learn about
safety precautions, warning signs of water conditions, and safety
procedures concerning swimming in the ocean, pool, and hot tub
Jacuzzi. Children are not allowed in the hot tub Jacuzzi due to
safety reasons.
Good Housekeeping
It is prohibited to rearrange the furniture.
The vacation property will be cleaned to quality
standards prior to your arrival and after your departure. Maid
service is not provided during your stay. You are responsible
for cleaning during your stay and for leaving the property in good
condition at check-out. For example: wash the dishes, clean up
spilled milk, juice, candy wrappers etc. Clean up a sticky floor.
Put the iron and ironing board back in its proper place. Take all
the trash to the dumpster. If the property is left damaged,
unusually dirty and messy, you will forfeit your security deposit
and will be charged additional fees to offset the expense of
cleaning and/or repairs.
Refrigerator: Please do not overload the
refrigerator with drink cans and bottles. Please do not reset the
refrigerator setting to a low setting for a "quick cool" for
drinks. This can cause problems with the refrigerator and
restricts the refrigerator from cooling properly. If a service
repairman is required, then the charges will be deducted from the
security deposit. If the charges exceed the deposit, then
additional payment is required by the guest.
Washer/Dryer: Please thoroughly shake out the
sand from beach towels and swimsuits before washing/drying them in
the washing machine. Sand causes problems in washer/dryers and a
repairman may be required. If a repairman is required, then the
charges will be deducted from the security deposit. If the charges
exceed the deposit, then additional payment is required by the
guest.
Please do not take the property's bath towels or
linens to the beach. Please bring your own beach towels. If beach
towels or other colorful items are wash/dried with the property's
towels/linens, then replacement charges of the affected
towels/linens will be deducted from the security deposit. If the
charges exceed the deposit, then additional payment is required by
the guest.
Linens/Towels/Supplies. The property provides
basic towels/linens and starter supply of trash liners, bathroom
paper and soap. However, guests will need to provide their own
laundry detergent, additional paper products and household supply
items for their stay.
Trash Disposal. Please place trash in trash
bags and dispose of trash at the dumpster at the resort during
your stay. Maravilla Resort homes and Beach Retreat Cottages are
offered EARLY MORNING trash pick up on Monday and Thursday.
Otherwise, please dispose of your trash at the dumpster during
your stay. Prior to check-out, all guests are required to dispose
of all food trash and garbage at the dumpster located in the
resort.
The rental property must be left in good
condition. All soiled dishes must be washed in the dishwasher
or by hand prior to departure. Mara Lee Vacation Rentals reserves
the right to retain partial or full security deposit for late
departure, carpet cleaning or additional housekeeping services due
to guest's lack of care or respect for privately owned properties.
Additional charges may apply to offset deep cleaning, damage
and/or theft. Please treat the property with care and the
neighbors with courtesy.
The vacation properties may have a locked
closet(s) that is reserved for storage for the owner's personal
items. The locked closet is NOT included in the rental.
Routine or Repair Maintenance: The
management team and with the owners of the property are diligent
about the maintenance of the rental property. However, in case a
problem develops with the property's appliances, plumbing or
heating/air conditioning, please contact on the site management
immediately. Management will respond quickly and supervise the
repair/maintenance. No refund or rate adjustment shall be made for
failures such as the supply of electricity, water, air
conditioning, telephone, television or cable service, appliances,
etc.
Resort Amenities and Property Management:
Maravilla Resort and Beach Retreat have common areas such as
private beach, pools, tennis courts, hot tub, club house, parking
lot and grounds. Mara Lee Vacation Rentals manages only privately
owned condos and homes noted on its web sites. Mara Lee Vacation
Rentals has no control over the outside environment of the resort
property complex. Maintenance and repairs concerning the pools,
condition of the beach and/or ocean or anything related to the
outside common areas of the resort complex are not the
responsibility of Mara Lee Vacation Rentals. The resort's property
management association is responsible for the maintenance,
repairs, safety and security of the outside environment of the
resorts. Mara Lee Vacation Rentals does not refund any rent due to
the resort's failure for any reason to provide its amenities,
safety or security of the resort.
Severe Weather
We do not refund rents due to shortened stays
because of weather. Hurricane Policy: We will refund unused
days in the event of a MANDATORY evacuation in our area. No
refunds will be given unless a mandatory evacuation order is
issued by local authorities. The day the mandatory evacuation is
issued, Mara Lee Vacation Rentals will refund to currently
registered guests any unused portion of the rent from the time
they check-out of the property. Guests scheduled to arrive during
a mandatory evacuation may shorten their stay to come in after the
evacuation is lifted and they will be refunded any unused portion
of the rent. If you choose to cancel your reservation immediately
after the mandatory evacuation hurricane warning has been lifted
and the area is not accessible you will be refunded the rental
payment minus the $100 cancellation, $50 processing fee and the 11
% FL tax. However, if no mandatory evacuation hurricane warning is
issued specific to the Destin area, and you choose to cancel your
reservation, you will incur the $100 cancellation fee, $50
non-refundable processing fee plus applicable FL tax and loss of
the reservation/security deposit.
Waiver
Property owners, operation managers, and Mara
Lee Vacation Rentals, and owners of Mara Lee Vacation Rentals,
will not be held responsible for acts of theft, vandalism, or
other loss or damages to guests/renters personal property or items
left at the vacation property. Please double check for all your
belongings before you leave the rental property. Mara Lee Vacation
Rentals is not responsible for items that may have been left
behind at the rental property.
Guests/Renters acknowledge that Mara Lee
Vacation Rentals, and owners of Mara Lee Vacation Rentals,
property owners, management, and contract workers cannot be held
responsible regardless of fault, for any accident, loss, damage,
injury or death suffered by the renter and/or guests, members of
their party or any other guests which the renter/guest or their
party have allowed access to the property or resort complex,
regardless of said loss, is a result directly or indirectly from
acts of god, danger incident to the sea, any body of water, fire,
breakdown of machinery, electrical problems, appliance, resort
amenity, equipment, acts of government or other authorities,
delays or cancellations of or changes in itineraries or schedule
or from acts of omission of any property, property management,
resort complex, power outages, road conditions and airlines.
Guests/Renters will release and hold harmless
any and all parties involved with the rental, management,
operations and reservations of the property and to release and
hold harmless its owners and/or representatives for any loss or
damage to personal property and/or for any injury and /or death.
The guest/renter further agrees to hold harmless Mara Lee Vacation
Rentals, Mara Lee Properties LLC, Mara Lee Inc for any accident,
injury or death that occurs on Mara Lee Vacation Rentals premises,
Mara Lee Properties LLC premises, or associations with Mara Lee
Inc or any property that is rented through Mara Lee Vacation
Rentals.
Guests acknowledge that Mara Lee Vacation
Rentals serves as the agent of the property owner. All monies are
placed in an interest-bearing account with interest payable to
Mara Lee Vacation Rentals. |